A note from Microsoft recently leaked out highlighting some of the issues faced by Microsoft hardware owners.
According to the leaked internal report, the original 2015 Facebook service saw a 17% bounce rate before it dropped to less than 10% six months later, while the ProSpace 4, which was launched that year along with a Facebook account , The rate of return was 16% after the launch before falling to less than 10% after two months.
It seems clear that Microsoft has some problems with its hardware and software because of the customizations it has introduced, especially with Service Pro 4 and Facebook, as the return rates have fallen in all devices under 10% and have reached less than 4% as of April 2017, Facebook.
We mentioned two days ago that the study of consumer reports recommended not to buy Microsoft laptops, including Service Pro and Facebook, after a survey of 90,000 people who owned these devices.
The main reason for this is that 25% of these laptops have been damaged in just two years of use, a very poor rate compared to most laptops in the market.
However, Microsoft has made great efforts to fix the problems of its laptops recently, but this is not included in this study, so now the software giant will have to control the damage until the results of the study of new consumer reports in 2018.
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