As the world is increasingly concerned about militant attacks on civilians, Microsoft has introduced new policies to counter what it calls "terrorist content" on some of its services.
The company said in a blog post on Friday it would ban what it described as "terrorist content" on some services such as the Xbox 360 gaming device, its email service and the document publishing service.
But with regard to its search engine Bing, the company referred to freedom of expression, saying it would only delete links when "domestic service providers require it".
Initially, Microsoft will rely on customers to report spam. The company also said it would finance the search to create a tool that scans content and tags images, audio and video files.
"Articles published by or on behalf of organizations listed on the UN Security Council sanctions list will consider violence, encourage violence, support a terrorist organization or its actions, or encourage people to join such groups as terrorist content," the company said.
The steps reflect the difficult impasse faced by many companies to balance public safety and individual rights.
The case surfaced after Apple and the US government differed over whether the federal authorities had the right to force Apple to design a program to decrypt a phone used by one of the attackers in the San Bernardino attack last year. In the end, the government resorted to a third party to decrypt the phone.
"The events of the past few months are a strong reminder that the Internet can be used for the worst possible reasons," Microsoft said.
The company explained that users can use an online form to recommend removal of content.
She explained the company's instructions to "use this form on the Internet to report, support, disseminate violence, encourage violence, support a terrorist organization or its actions, or encourage people to join such groups."
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